Shout Out to Columbia...Their life time warranty is for real

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Shout Out to Columbia...Their life time warranty is for real

Postby thebman » Wed Mar 09, 2011 7:38 am

I've had a Columbia hunting jacket since the 80's It is just a shell but has been a great jacket. The last few seasons the seams have started to leak. I called their customer service department and they reminded me all Columbia jackets have a lifetime warranty.
They said send it back and they would fix it at no charge. I was really impressed they would do it at no cost and I shipped it off...

Three weeks later I find a box at my front door. They sent me a brand new Omni tech parka with the zip out liner. :grooving:

The quality feels amazing and the fit it perfect!
Just cant say enough about Columbia- They have earned my loyalty! :thumbsup:
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Re: Shout Out to Columbia...Their life time warranty is for real

Postby California Sprig » Wed Mar 09, 2011 10:09 am

Wow!!! that is awesome. I have a Columbia parka that is 10 years old and is still as good as the day I bought it. Their products ain't cheap but they are worth the $$$. You have to pay for quality.
Cabelas also has a great return policy. I had a pair of Cabelas hunting boots that I wore for a season but they never quite fit right and hurt my feet. I held on to them another 2 years before taking them back to Cabelas. When I took them back the boots were muddy and ugly, looks like they had been through a war. They took them back no problems, no questions. Gave me a credit which I bought another pair of boots with.
Hunting, fishing, Labrador Retrievers and at the end of the day a glass of Forty Creek Barrel Select Canadian Whisky - Life is sweet
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Re: Shout Out to Columbia...Their life time warranty is for real

Postby flightstopper » Wed Mar 09, 2011 3:57 pm

That's good to hear due to the fact I just purchased a wading jacket from them after this season. Did they give you any trouble about a receipt?
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you named your junk .45???? :huh:
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Re: Shout Out to Columbia...Their life time warranty is for real

Postby thebman » Thu Mar 10, 2011 10:33 am

flightstopper wrote:That's good to hear due to the fact I just purchased a wading jacket from them after this season. Did they give you any trouble about a receipt?


not at all...
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Re: Shout Out to Columbia...Their life time warranty is for real

Postby 2500hdon37s » Thu Mar 10, 2011 4:25 pm

man, makes me "need" the Omni-heat jacket even more! :yes:
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