I've had a Columbia hunting jacket since the 80's It is just a shell but has been a great jacket. The last few seasons the seams have started to leak. I called their customer service department and they reminded me all Columbia jackets have a lifetime warranty.
They said send it back and they would fix it at no charge. I was really impressed they would do it at no cost and I shipped it off...
Three weeks later I find a box at my front door. They sent me a brand new Omni tech parka with the zip out liner.
The quality feels amazing and the fit it perfect!
Just cant say enough about Columbia- They have earned my loyalty!