Catchy title eh? Well guys, I didn't think it would come to this, I ordered 2 dozen standard mallard water keel, 1 dozen gwt, and 1 dozen pintail over the summer. I've had problems with them since I took them out of the box with the exception of the pintails, they have performed flawlessly. On a few of my decoys, when I took them out of the box, the has 3"x2" strips of paint missing, heck, the paint on a few of the bills of the the drake mallards were half way gone. I decided not to complain to Macks about it, because that was not the first time I've had that problem with flambeau. I decided to put them through this season of wear and if it got much worse, I would contact flambeau, well, now over 1 dozen of those mallards are leaking in the seams on the butt end of the decoy. It is a slow leak nothing to serious, but no decoy should leak that is a floater. Well, I called flambeau yesterday, and they said I needed to call customer service, so I called customer service, and they closed about an hour earlier. Soooo, I found out that they close at 4:00 eastern so that is 3:00 where I live. I get home at 2:45 and call and they say that they are closed 15 MINUTES EARLY, keep in mind this is the national customer service hotline, so now I'm ticked off, I wrote them a long email about 2 hours ago and am awaiting the reply, when I get it back, I'll post it up. I asked for a full exchange, who knows, I may get lucky.