Precision Reloading awesome cust service!

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Precision Reloading awesome cust service!

Postby Dave in AZ » Sat Jan 23, 2021 11:35 am

I placed an online order last week for the Precision reloading steel book. Somehow while trying to get it to show up in my shopping cart it switched from one item to three items and I didn't notice when I paid. Later in the day I got the emailed invoice and noticed but it was Saturday and I thought I would remember to call and modify my order later, which I never did.

Yesterday out of the blue Precision reloading called me and the guy said "hey I noticed your order in three of these that doesn't seem normal and probably a mistake would you like me to change it to 1 and fix your bill?"

That is pretty fantastic customer service, they could have just left it thrown three in the box and collected extra money. I was really impressed the guy was looking at the orders and took the time to call me and check. Well done I say!
Dave in AZ
Posts: 2170
Joined: Wed Dec 17, 2014 4:43 am

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